Before starting the course
Before you start the online or paper and pencil version of the Young Worker Readiness Certificate Course (YWRCC), please review the information on the Take the Young Worker Readiness Certificate Course webpage.
Firewalls/email security settings
Teachers are advised to request their network administrator "whitelist the following email and web address to ensure students are able to receive their confirmation email and access the YWRCC website: firstname.lastname@example.org, https://ywrcc.ca/hb/course or https://ywrcc.ca/lb/course
To complete the course, you will need a computer with the latest versions of:
- An internet browser that supports HTML5 (you can download one by clicking on the icons below).
- We recommend using Mozilla Firefox or Google Chrome or Apple Safari or Microsoft Edge for this course.
- Acrobat Reader (download by clicking this link).
- A current email account.
Users without an email account can set up a Gmail account at no cost. Click here for instructions
If running this course on Safari, make sure you are set to allow cookies. If you need directions on how to enable cookies, please click here.
- Tablet users
Make sure you are using a tablet that is up-to-date and supports HTML5.
- Smartphone users
We do not recommend taking the course on a smartphone.
- Audio volume controls on speakers, headsets, and earbuds
The YWRCC uses audio narration. You can control the volume of the course narration by using the volume controls on your computer or tablet.
Students taking the course in a classroom or library should use headphones or earbuds.
If you cannot use the course’s audio, you can still complete the course by reading the text on each slide.
You will need a printer to print your Certificate of Completion once you have passed the test. If you are working on a computer that does not have a printer, you can save the certificate as a PDF to print it from another computer.
High and Low Bandwidth Versions of the Course
Your YWRCC account will expire after 1095 days, at which time you need to contact support at email@example.com to remove your old account to create a new account.
The high bandwidth course has audio and animation. It is the recommended version. Use the high bandwidth version if you have a high-speed internet connection.
The low-bandwidth course has audio, but no animation. Use the low bandwidth version for slower internet connections.
If you have technical trouble during the course, use the “About this Course” and “Help” features in the course’s menu bar to get help.
If you still having trouble, please contact us at firstname.lastname@example.org